Hiring for Customer Support Executive :

Desired candidate profil

- eExperience in handling customer issues, escalation calls, case management, and coordinating with cross-functional team
- sExcellent verbal and written communication skills in English with solid comprehension abilitie
- sGood working knowledge of computers, including proficiency in MS Office applications, web-based tools, email systems, and data entry activitie
- sAbility to analyze information accurately and maintain attention to detai
- lWillingness to work in a 24x7 environmen
- tOpen to working from the offic

e
Job Descripti

- on Responsible for calling insurance companies in the US to analyze claim status and follow up on outstanding Accounts Receivable (A
- R)Capable of identifying, capturing, and documenting denial reasons accurate
- ly Update claim status, notes, and actions in the respective systems and databas
- es Coordinate with internal teams to resolve claim-related issues and ensure timely closu
- re Meet productivity, quality, and compliance targets as defined by the proce
- ss Maintain confidentiality and always adhere to client and organizational policie

s.

📌 Customer Service Representative (India)
🏢 The Hird
📍 India