? WE'RE HIRING | ACADEMIC ADVISOR

? Location: Bangalore

? Experience: 2–6 Years

? Qualification: Post-Graduation in Management / Commerce / Journalism / Computer Applications / IT

? Industry: Ed-Tech / Higher Education

? Working: Rotational Weekends

We are looking for an experienced Academic Advisor to ensure students have a seamless academic journey from admission to program completion, while maintaining high student satisfaction and engagement.

? Key Responsibilities:

- Act as the first point of contact for students and coordinate with university departments.

- Track and communicate students' academic progress, submissions, and requirements.

- Handle academic and administrative queries related to fees, LMS, courses, and other student concerns.

- Manage inbound and outbound calls, emails, and chat interactions.

- Guide and motivate students to complete their academic requirements on time.

- Address student queries related to semesters and subjects.

- Coordinate with internal teams to resolve priority issues within defined TAT.

- Drive student satisfaction,



active learner engagement, re-registration, and program completion.

- Maintain accurate records, update MIS, and prepare reports using Excel and PowerPoint.

- Identify process gaps and recommend improvements to enhance the student experience.

? Requirements:

✅ 2–6 years of experience in Academics / Student Counselling / Student Support.

✅ Positive understanding of university academic processes.

✅ Strong verbal, written, and listening skills.

✅ Excellent interpersonal and organizational skills.

✅ Knowledge of CRM and ticketing systems.

✅ Strong problem-solving and conflict-resolution skills.

✅ Ability to multitask, work under pressure, and maintain attention to detail.

✅ Good computer proficiency, especially in Excel and PowerPoint.

✅ Experience handling inbound and outbound calls is preferred.

✅ Willingness to work on weekends on a rotational basis.

📌 Student Advisor (India)
🏢 Nexus Consulting Solutions
📍 India