Description

Competencies:

- Deep expertise across O2C value chain (Order Management, Billing, Cash Application, Collections, Disputes, AR Reconciliation, and Reporting) and translate operational capability into scalable outsourcing solutions, SLAs, and commercial proposals.
- Knowledge of PTP, R2R, FP&A;, Tax, Treasury & Payroll is an added advantage
- Good stakeholder management skills
- Flexible and adaptable to change and deliver the business expectation
- Ability to rapidly learn and apply current methodologies, frameworks and tools
- Strong ability to manage multiple priorities
- Exposure to transition planning, FTE estimation and transition planning
- Experience in supporting deal management in a BPO environment is a big plus

Responsibilities

- Experienced Order to Cash (O2C) expert with strong exposure to end-to-end AR operations and outsourcing solution design.
- Lead RFI/RFP responses, solutioning, and pre-sales support while partnering closely with other stakeholders




- Lead end-to-end preparation of RFI, RFP, and RFQ responses for O2C scope.
- Design end-to-end O2C operating models for outsourcing deals.
- Analyze client requirements and translate them into process design, operating models, and SLAs.
- Develop solution narratives, process flows, governance models, and KPI frameworks.
- Ensure timely submission of high-quality proposals aligned with bid deadlines.
- Coordinate inputs from multiple stakeholders (Finance, Delivery, Transition, Legal, Pricing).
- Provide detailed solution write-ups covering operational model, FTE estimation, automation opportunities, and transition approach.
- Ensure alignment between proposed O2C solution and real delivery capabilities
- Support pricing models, effort estimation, and assumptions for O2C scope.

Qualifications

Bachelor's Degree

📌 Senior Manager - Accounts Receivable (Deep expertise acrossC value chain) (Bengaluru)
🏢 EXL
📍 Bengaluru