POSITION PURPOSE
This position is responsible for ensuring that outstanding customer invoices are collected on timely basis as per agreed SLA and also work on deductions management. They often help coordinate collections calls and work with customers to make repayments happen. They also assist in collecting pertinent documentation in regard to disputes and unpaid statements, helping to determine both creditworthiness and acting as a middleman between providers and customers. Works closely with internal and external customers, Sales, Sales Operations, Customer Relations and Finance Departments on a regular basis on matters that require reconciliations with customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Ensure all assigned duties are performed within the guidelines of Viatris internal controls, policies, and procedures.
Develop a solid understanding of customer policies and procedures relation to collections. Develop and maintain an effective working relationship with customer contacts, Customer Service, Pricing & Contracts, and National Account Managers to provide a team approach to customer issue resolution.
Possess first rate collaborative skills to lead and work in concert with diverse groups effectively
Supporting the credit management team with customer credit history review in credit bureau and assign credit limits to new customer and also coordinate with sales and local finance to release any orders on credit hold




Provide management summary on Sales and Collections data along with Cash forecast on periodic basis
Reconcile customer accounts. Research and determine root causes of payment variances to eliminate continuing issues and complete the SAP coding
Effectively interact with various key internal stakeholders, including presentation of customer account status. Prepare materials and participate in stakeholders review calls.
Ensure month end processing and reconciliations are completed timely
Participates in special projects as assigned and perform other duties as assigned
Analyze delinquent account balances
Review complex accounts and resolve payment delinquency issue with clients in U.S
Discuss account resolution with internal parties
Accelerate cash collections; reduce ageing and Days Sales Outstanding (DSO) and Weighted Average Days Paid Late (WADPL)
Setting up process priorities and aligning with overall organization goals
Exploring upstream/downstream improvement opportunities by working with sales executives and build long term solutions
Process adjustments/write off balances
Building long term relationship to improve billing & collection lifecycle with clients
Evaluating and communicating accounts receivable controllership risks with Finance, assessing the adequacy of existing controls and implementing recent controls as needed
Submitting Credits Memo’s and Re-bills to correct the booking errors
Escalate appropriately when there is a breach of contractual terms during the Service period
Initiating action and implementing collection procedures. Keeps credit and sales staff informed on the status of accounts, which might affect client relationships

📌 Junior Accountant (Hyderabad)
🏢 Viatris
📍 Hyderabad