Job Title: MAJOR INCIDENT MANAGER L1(CONTRACT)
City: Mumbai
State/Province: Maharashtra
Posting Start Date: 6/16/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Major Incident Manager – BFSI

Malad | 6 Days Working | ITIL Mandatory

Role:
Manage P1/P2 Major Incidents end-to-end
Drive bridge calls, coordinate teams, ensure quick resolution




Provide real-time stakeholder communication
Ensure SLA adherence & minimize business impact
Conduct PIR/RCA and trigger emergency changes

Experience: 6–12 yrs (5+ yrs in MIM)
Tools: ServiceNow preferred

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Mandatory Skills: ITIL Incident Mgmt .

Experience: 5-8 Years .

Reinvent your world. We are building a up-to-date Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

📌 MAJOR INCIDENT MANAGER(CONTRACT) (India)
🏢 Wipro
📍 India