We are looking for a proactive and customer-oriented Customer Relationship Executive to join our team. The ideal candidate will be responsible for building solid customer relationships, coordinating meetings, handling customer queries, and ensuring a seamless customer experience.
Key Responsibilities
- Build and maintain positive relationships with customers.
- Coordinate and schedule client meetings.
- Handle customer inquiries through calls, messages, and emails.
- Follow up with customers and maintain regular communication.
- Coordinate with internal teams to ensure timely customer support.
- Resolve customer concerns professionally and efficiently.
- Assist in achieving customer satisfaction and business goals.
Eligibility
- Qualification: Any Degree.
- Experience: Freshers and experienced candidates are welcome to apply.
- Languages: Fluency in English and Malayalam is mandatory.
- Excellent communication and interpersonal skills.
- Basic computer knowledge (MS Office, Email, and CRM software).