Job Description:

- The Lean Ninjas team drives AI first process excellence by combining Lean Six Sigma value stream management GenAI automation and data led transformation across programs and enterprise functions
- The role partners with delivery quality automation and business stakeholders to identify non value adds reimagine workflows build reusable Lean AI assets and accelerate measurable productivity client value and experience outcomes

Key Responsibilities:

- Execute targeted Lean diagnostics value stream mapping and opportunity identification for assigned programs with emphasis on cycle time reduction defect reduction productivity improvement and experience uplift
- Use GenAI Copilot style productivity patterns automation discovery and analytics to reimagine current state processes into AI assisted future state workflows
- Support design and pilot of Lean GenAI automation solutions including problem statements business cases benefit hypotheses adoption plans and control mechanisms
- Contribute reusable playbooks prompts checklists value stream templates dashboards and knowledge assets to the Lean repository
- Partner with process owners and delivery teams to track benefits adoption risks and sustainment through visual management and governance cadence
- Promote responsible AI adoption by ensuring transparency human in the loop validations privacy awareness and appropriate usage controls in proposed interventions
- Focus on Continuous improvement in the offerings





Technical Requirements:

- Hands on Lean Six Sigma improvement experience Green Belt Black Belt preferred
- Working understanding of Agile ITIL SDLC ways of working and service delivery operating models
- Ability to use data for baseline root cause analysis prioritization and benefit measurement exposure to AI platforms Power BI Python or equivalent analytics tools preferred
- Familiarity with GenAI use cases such as knowledge search summarization workflow assistance prompt patterns decision support and automation enablement
- Ability to translate process pain points into automation AI opportunity Process Improvement charters with clear outcomes risks controls and adoption needs
- Solid problem solving stakeholder communication change adoption and storytelling skills

Additional Responsibilities:

- Identified and prioritized Lean automation and GenAI opportunities with quantified baseline and expected benefit
- Improved process flow productivity quality cycle time and client employee experience in assigned portfolios
- Reusable assets that improve speed of diagnosis solutioning and adoption across programs
- Sustained adoption through governance dashboards and control plans

Preferred Skills:

Foundational->Quality models/improvement frameworks->Lean based improvement methodology,Foundational->Six Sigma->Master Black Belt,Technology->AI-Generative AI->Generative AI - Basic

📌 Lean Ninja (India)
🏢 Infosys
📍 India