Job Description:

- Experience in handling and Monitoring Multiple Teams, Team Leads and Team Members
- Lead the team, allocate the work and at the same time work as Team player for assigned tasks
- Responsible to get work done for assigned Clients/Accounts and report to Manager
- Responsible to Supervise multiple Teams and Team Leads
- Regularly communicate with Client contacts to ensure healthy business Relations
- Periodically review the team member’s performance and provide feedback to Manager
- Conduct care team meetings
- Work on Analysis, Data Entry, Tracking Reports and other necessary tasks to successfully achieve the Project Milestones and timely Data Submission
- Ensure the execution of plan of care defined by Patient Care Coordinator
- Follow-up with Clients/Patients to meet the objectives of assigned Projects





Requirement / Qualification:

- Education requirement- Graduation from any science field
- Minimum 2-6 years of experience in leading a team of at least 3 members
- Proficient in using Computer and Software Tools
- Positive verbal and written communication skills
- Quick learner
- Experience in leading the Customer support team in US healthcare IT is preferable but not mandatory

Shift Timings:

- Shift Timings:
- Day Shift: 8:00 AM to 5:30 PM IST
- Day-Noon: 12:00 PM to 09:30 PM IST
- Night Shift: 5:30 PM to 3:00 AM IST
- Night Shift: 6:30 PM to 4:00 Am IST (Day Light Savings)

📌 Sr. Team Lead / Team Lead (India)
🏢 GLOBAL SERVICES
📍 India