02 Aug
|
Ascendion
|
Bengaluru
02 Aug
Ascendion
Bengaluru
About the Role
IcM PM (Subscription)
Responsibilities
- Provides hands-on 24x7 incident support, including acknowledgment, triage, coordination, and documentation.
- Acknowledge and triage incidents within SLA.
- Coordinate mitigation and stakeholder updates.
- Support CR creation and change validation.
- Document RCAs and lessons learned.
Required Skills
- 2–5 years operations or support experience.
- Comfortable working in on-call or shift-based environments.
Desirable Skills
- Experience in product launch operations.
- Familiarity with subscription and pricing changes.
- Knowledge of portfolio-level release management.
Education Qualification
- Not specified.
📌 Incident Change Management (Bengaluru)
🏢 Ascendion
📍 Bengaluru