This role is responsible for project management and service delivery of all products & services in Enterprise network business (B2B).
- Project management, planning and scheduling implementation of MPLS services.
- On Time, within budget Implementation of the complete project
- Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
- Enhance service delivery experience for the customer & revenue for the organization
Responsibilities
- Project management, planning and scheduling implementation of MPLS services.
- On Time, within budget Implementation of the complete project.
- Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
- Enhance service delivery experience for the customer & revenue for the organization.
- Customer engagement & communication.
- Project kick off meeting/call with Customer.
- Resolution of customer dependencies.
- Share Project Plan with the customer e2e tracking & monitoring of project delivery.
- Proactive & timely project status update to the customer.
- Project Stage tracking & ensure timely delivery.
- Project follow ups,
escalations and constraint resolution.
- Delivery of third party media/bandwidth.
- Customer CPE integration & testing.
- Schedule planned activities with the customers.
- Accelerate & Maximize revenue by faster deployment of project.
Required Skills
- Experience of working in Network B2B Projects as Network management L1 / L2 / L3.
- Ability to work independently and as a team player.
- Robust problem determination and resolution skills.
- The resources should be equipped with deep trouble shooting experience.
- Minimum 3 yrs of exp in Routing, switching and SDWAN.
- Basic Configuration management experience.
- Experience in managing Routing, Switching, Firewall, IPS etc. vendor management.
- Active CCNA / CCNP certification with hands on SD-WAN experience.
Qualifications
- Bachelor's degree (B.E / B.Tech./BCA/ BSC(IT)/MCA/MSC(IT) .
- 3+ years of experience in Routing, switching and SDWAN.