About Bhanzu

Bhanzu is reimagining how children learn math. Founded by Neelakantha Bhanu, the World's Fastest Human Calculator, we combine deep pedagogy with modern technology to help students think sharper, move faster, and grow more confident.

Today, 70,000+ students across 20+ countries learn with us, including the US, UK, Canada, Australia, Current Zealand, and the Middle East. Our global classroom rating is 4.93/5.

We're a team of educators, engineers, designers, and creators reshaping how the world learns and we're hiring across product, growth, content, and engineering.

Our mission: make world-class math education universally accessible, and build the confidence and curiosity that comes with it.

Headquartered in Bengaluru. On our way to impacting 1 million learners globally.

Website - https://www.bhanzu.com/

Working- 6 days

Job Description

Roles and Responsibilities:

1. Act as a single point of contact and be the face of Bhanzu support for the customers.

2. Respond to customer queries in a timely and accurate way, via phone, email or chat.

3.



Proactive outbound calling to build rapport with the customers.

4. Identify customers needs and requirements and propose suitable solutions quickly and

efficiently by coordination with cross-functional teams.

5. Follow-up with customers to ensure their issues are resolved.

6. Build and maintain long-lasting relationships with existing customers.

7. Maintain a deep knowledge of company products and services.

Requirements:

1. Degree in management, marketing, communication, or a similar field.

2. Experience as a relationship manager, in customer service, or a similar role.

3. Proficiency in Microsoft Office, CRM software and use of ticketing systems.

4. Excellent written, verbal skills and interpersonal skills.

5. Good conflict resolution and problem-solving skills.

6. Ability to multi-task and display patience when handling tough cases.

Note :

1) Immediate joiners required

2) It's Individual contribution role

📌 Customer Support Voice (Bengaluru)
🏢 Bhanzu
📍 Bengaluru