Vijayawada, Andhra Pradesh
Job Summary

The Hosted Operations Engineer is responsible for maintaining, supporting, automation and enhancing hosted infrastructure environments. This role demands a strong background in monitoring, observability, and infrastructure automation, along with hands-on experience managing AWS cloud services.

Key Responsibilities

System Maintenance & Operations

Participate in a 24x7 on-call rotation to support production systems, ensuring rapid response and resolution of critical incidents.
Monitor hosted environments and ensure high availability and performance.
Execute system upgrades, patches, and preventive maintenance activities.
Test systems during upgrade preparation and after implementation.
Resolve incidents and ensure minimal downtime.

Installation & Configuration

Deploy and configure system software and applications.
Update host network connectivity configurations.
Modify system settings according to security policies and organizational guidelines.

Testing & Validation

Strong automation skill in Ansible, Terraform and Python.
Perform comprehensive testing of system installations and upgrades.
Ensure software and systems operate without errors.
Validate deployments against user and business requirements.




Knowledge of messaging systems (RabbitMQ) and exposure to monitoring and observability tools (Elasticsearch/OpenSearch, Grafana)
Skill Requirements

Mandatory Technical Skills Required

Cloud & Infrastructure

Excellent hands-on experience of AWS (EC2, Security Groups, EBS, EFS, RDS, Load Balancers, Lambda, S3, VPC, IAM, etc.)
Solid Linux fundamentals and log analysis skills

Automation & Configuration Management

Strong Ansible: Proficient in developing and managing Ansible playbooks and automation workflows
Terraform: Advanced knowledge of Terraform-based infrastructure automation and orchestration.

Scripting & Programming

Strong Python knowledge required for scripting.
Basic Bash scripting
Basic Java knowledge (for troubleshooting)
YAML (for configuration files)

DevOps Tools

Jenkins (CI/CD pipelines)

Database

MYSQL
Other Requirements
Should be able to work in shifts
Excellent Communication skills.
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