- Division:CRM Specialist
- Experience: 1 year (Preferred)
- Qualification: Degree (Preferred)

- Job Type: Full time
- Salary: As per industry standards.

Responsibilities

- Plan and deliver CRM strategies across the organization to retain existing customers, increasing brand loyalty, and expanding the company’s brand value.
- Make sure the customer database is correctly segmented in order to target marketing activities appropriately.

- Oversee CRM data governance which will include:

1) Data standards
2) Data audit
3) Data structures
4) User access rights
5) Reporting
- Strategically plan, execute and assess the performance of individual CRM program strategy within the internal teams.
- Update and maintain stakeholder records within the CRM system.
- Own the responsibility for retention campaigns, right from conceptualization to analysis. This will include idea generation, proposal preparation, overseeing the production process, and execution.
- Ensure the CRM system provides an effective sales funnel
- Analyze market reports to determine what kind of marketing trends the business should respond.




- Troubleshoot software or user errors that inhibit the efficiency of the interaction between people and technology

Benefits:

- Provident Fund

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

Skills and Qualifications

- Proven work experience as a CRM
- Technical expertise with CRM and analytical systems
- Knowledge of online marketing methods and best practices
- Bachelor’s degree in an analytical field (Maths, Economics, Engineering, Statistics, etc)
- Organizational skills that will help to juggle competing demands between marketing, sales, customers, and management
- Strong mathematical skills to analyze reports and work with large data sets
- Attention to detail, to manage the integrity of the CRM data
- Commercial awareness to understand the target market and design campaigns accordingly
- Solid communication skills along with a customer-oriented attitude
- Demonstrated ability to convey a sense of urgency, openness to new ideas, inclusion and diversity, integrity, customer focus, and respect

Contact us:

Contact number - +91-XXXXXXXXXX

Email id - [email protected]

📌 CRM Specialist (India)
🏢 VAMO SYSTEMS
📍 India