Join Our Team as an IT Pre-Sales Engineer at Helo. Ai by Viva Connect

? Location: Mumbai, India

? Type: Full-Time

? About Helo. Ai

- At Helo. Ai by Viva Connect, we’re transforming how businesses communicate with their customers. From SMS, Whats App, RCS, Voice, to Contact Centre Solutions, we enable brands to build impactful connections. ? With 25+ years of industry expertise, handling 30+ billion engagements annually, and partnerships with Meta, Google, and leading telecom operators, we’re not just another company—we’re trailblazers in business communication. ? If you’re looking to kickstart your IT Pre-Sales journey with an organization that’s all about growth, innovation, and meaningful impact, your search ends here

!

? About the Rol

e: As an IT Pre-Sales Engineer, you’ll be the bridge between our cutting-edge solutions and client needs. You’ll: ✨ Collaborate with the sales team to design tailored solutions ✨ Present these solutions clearly and impactfully ✨ Most importantly — you’ll be giving demos to clients ?, helping them experience the real value of our product

s.

? Your Day-to-Day Responsibilit

ies? Engage with clients to understand business challenges & requiremen

ts.? Conduct engaging demos to showcase how our solutions solve client proble

ms.? Partner with sales to design customized solutio

ns.? Craft impactful presentations & proposa

ls.? Support sales with technical insights, PoC coordination, and traini





ng.? Respond to RFPs/RFIs with clarity and precisi

on.? Gather client feedback and share it with the product te

am.? Stay updated on industry trends & competito

rs.? Assist clients during onboarding & integrati

on.? Identify use cases to highlight solution benefi

ts.

? Knowledge & Skill-set Requ

ired? Education: B.E. in IT, Computer Engineering, or related fi
eld.? Experience: 5-6 years in IT Pre-Sales or similar client-facing ro
les.⚙️ Tech Skills: Strong understanding of IT products, CPaaS solutions, and integrati
ons.? Presentation Skills: Great communicator with strong demo & PPT ski
lls.? Problem-Solving: Analytical thinker who can craft tailored soluti

ons.? Collaboration: Team player with cross-functional working abilit

ies.

? Why Hel

o. Ai?? Growth Playground: Be part of India’s $2B CPaaS market and a booming global indu

stry.? Big Impact: Work with 250+ iconic brands like HDFC Bank, SBI, Bajaj Finance, Reliance & more. ? Award-Winning Legacy: Recognized by CNBC, ACEF, Mobby’s, Red Herring,

IDMA.? Supportive Culture: Inclusive, collaborative, and people-first. ? Endless Learning: Gain exposure to cutting-edge projects and world-class cli

ents.

? Equal Opportunity Emp

loyer: At Helo. Ai, we celebrate diversity and are committed to building an inclusive and collaborative environment for all. ✨ If you’ve got the passion, we’ve got the platform to help you sh

ine! ✨

📌 Presales Engineer (Yelahanka)
🏢 Helo.ai by VivaConnect
📍 Yelahanka