Papaya Global is redefining the future of global payroll and payments through technology, automation, and AI-driven innovation. As we continue to scale globally, we are looking for a People Operations Lead who can help modernize how People Operations is designed, delivered, and experienced across the organization.
This is not a traditional HR Operations role. A) Driving seamless global People Operations execution across the employee lifecycle
B) Building scalable, AI-enabled operational infrastructure that improves efficiency, employee experience, and organizational agility.

This role sits at the intersection of People Operations, AI, and operational transformation. You will help shape how modern People teams leverage automation and intelligent systems to scale globally while creating a more seamless employee experience.
If you are excited by the idea of building the next generation of AI-enabled People Operations, we'd love to meet you.

Global People Operations
Own and execute core global People Operations processes across the employee lifecycle, including onboarding, employee transitions, mobility, and offboarding
Deliver a high-quality employee experience through operational rigor, responsiveness, and attention to detail
Partner cross-functionally with Payroll, Finance, Legal, IT, Talent Acquisition, and HR Business Partners to ensure seamless execution and alignment across workflows
Maintain accurate employee data,



operational documentation, and process consistency across systems and platforms
Continuously identify opportunities to simplify operations, improve service delivery, and enhance scalability

Architect and scale AI-enabled workflows and automations across the People function to reduce manual work and improve operational efficiency
Reimagine existing operational processes through an AI-first lens, identifying opportunities to eliminate friction, accelerate execution, and improve employee support
Evaluate, experiment with, and operationalize emerging AI tools, agents, and automation platforms that create measurable business impact
Build scalable workflows and operational infrastructure that improve efficiency, visibility, and employee experience
Stay at the forefront of advancements in AI, automation, and agentic technologies, translating innovation into practical operational solutions

5-7 years of experience in People Operations, HR Operations, or operational roles within quick-paced global organizations
~ Strong hands-on expertise managing employee lifecycle operations at scale
~ Demonstrated experience building workflows, automations, operational processes, or systems improvements
~ Excellent cross-functional collaboration and stakeholder management capabilities
~ Strong written and verbal communication skills in English
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📌 Technology Operations Team Lead (Bengaluru)
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