- Counsel the patients/attendants and check whether a patient is New or Review
- Provides information about doctor's availability, Consultation time, appointments required etc.
- Attends to phone calls and provides necessary information/appointments if required
- Coordinates with the Consultant Doctors to know the visiting time etc
- In case of review, renew the patient Registration. No., name of the patient and contact number.
- If a patient is a new patient then make a patient to fill Registration form and ensure that all the columns of registration form is filled.
- Make sure that Telephone Numbers and referral Doctors name, address and telephone numbers are to be filled in by them.
- Enter the complete data is entered into the system including pin code number, telephone numbers, Company/Corporate.
- If the "Referral" column is not filled by the patient check with the latter regarding the referrer and check whether referral letter is given.
- Coordinate with OP and Admissions department and ensure the smooth process
- Plan and indent the necessary stationery once in a week.
- Maintain good interpersonal skills with the patients and with colleagues and other staff members.
- Maintains discipline and punctuality
- Report all the incidents.
- Attend training and development programs.