JOB DESCRIPTION

Job Title : Apprentice

Department : Commercial

Sub Department : Sales Support- EXIM

Reporting : Zonal Sales Support Supervisor / Manager

Role Summary:

- Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions.

Core Responsibilities:

- Support to outside sales / Inside Sales for Rates filing .
- Arrange to quote rate / on carriages to the customers on behalf of outside/ Inside sales.
- File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy.
- Follow up with the customers for booking (Quotation follow-up)
- Contact with Pricers on Freight and DDSM claims
- Act as Complete Backup for Outside Sales / Inside Sales linked.
- Respond to Sales Leads assigned.
- Promote CMA CGM Group Services and Non-Maritime products(e-commerce, VAS, intermodal,



CEVA…)
- Promote – SPOTON – Digital Products – Act as Support to customers on All SPOTON related commercial queries.
- Handle Digitalized Customers – SPOTON queries
- Handle rate disputes of customers and RFI Closure

Key Performance Indicators:

- Need to respond to All sales leads assigned within 14 days
- All target quotations to be followed up within maximum 48 hours of sending with Pricers.

Qualifications and Skill Sets:

- Minimum graduate.
- Valuable written and verbal communication skills.
- MS office skills.
- Go-getter and pro-active approach.
- Good analysis skills.

📌 Commercial Service Apprentice (Mumbai)
🏢 CMA CGM
📍 Mumbai