Operations ManagerJob Summary

We are looking for a proactive and result-oriented Operations Manager to oversee daily business operations, coordinate with internal teams, support sales activities, ensure timely reporting, and drive project execution. The ideal candidate should have excellent organizational, communication, and leadership skills with the ability to work in a fast-paced environment and achieve business targets.

Key ResponsibilitiesOperations & Office Coordination

- Manage day-to-day office operations and administrative activities.
- Coordinate with different departments to ensure smooth workflow.
- Monitor operational efficiency and implement process improvements.
- Ensure timely execution of ongoing projects and assignments.

Sales Coordination

- Coordinate with the sales team for lead management and client communication.
- Track inquiries, quotations, proposals, and project status.
- Ensure smooth handover from sales to operations.
- Support the team in achieving monthly and quarterly business goals.

Reporting & MIS

- Prepare daily, weekly, and monthly operational reports.
- Maintain dashboards for sales, projects, and performance tracking.
- Analyze business data and present reports to management.
- Monitor KPIs and recommend corrective actions where required.

Target Management

- Monitor individual and team targets.
- Follow up regularly with team members to ensure target achievement.
- Identify delays and implement action plans to improve performance.
- Drive accountability across departments.

Client Follow-up & Relationship Management

- Conduct regular follow-ups with prospective and existing clients.
- Coordinate meetings, presentations, and project discussions.
- Ensure timely client communication and issue resolution.
- Maintain high client satisfaction throughout project execution.





Travel & Business Support

- Travel for client meetings, training programs, conferences, and business development activities as required.
- Coordinate logistics for training sessions and consulting assignments.
- Represent the organization professionally during client interactions.

Required Skills

- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Leadership and team coordination skills.
- Strong follow-up and negotiation capabilities.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Google Workspace.
- Ability to prepare reports and analyze operational data.
- Problem-solving and decision-making skills.
- Willingness to travel frequently.

Qualifications

- Bachelor's or Master's degree in Business Administration, Management, Marketing, or a related field.
- 2–5 years of experience in Operations, Sales Coordination, Business Operations, or Project Management.
- Experience in the Training, Consulting, Research, or Service Industry will be preferred.

Key Performance Indicators (KPIs)

- Achievement of operational targets.
- Timely submission of reports.
- Client satisfaction and retention.
- Sales coordination efficiency.
- Follow-up conversion rate.
- Project completion within timelines.
- Team productivity and target achievement.

Compensation

- Salary: As per experience and company standards.
- Performance-based incentives.
- Travel allowance/reimbursement (as applicable).
- Career growth opportunities in a fast-growing consulting organization.

Pay: ₹20,000.00 - ₹40,000.00 per month

Advantages:

- Cell phone reimbursement

Experience:

- Operations management: 5 years (Required)
- Team management: 5 years (Required)

Willingness to travel:

- 25% (Required)

Work Location: Hybrid remote in Model Town, Delhi, Delhi

📌 Asst. Operation Manager (India)
🏢 NNC GLOBAL
📍 India