Provide advanced administration, architecture support, troubleshooting, and technical leadership for Microsoft 365 services.
Key Responsibilities
Own advanced troubleshooting and major incident resolution.
Design and manage Microsoft 365 governance and security policies.
Administer and optimize Exchange Online, Teams, SharePoint, and Entra ID.
Lead tenant-to-tenant and hybrid migration projects.
Design Conditional Access, Identity Protection, and Zero Trust solutions.
Implement Microsoft Defender and Purview compliance solutions.
Develop automation using PowerShell and Graph APIs.
Review platform health, performance, and service optimization opportunities.
Participate in audits, security reviews, and compliance initiatives.
Provide technical leadership and guidance to operations teams.
Technical Skills
Exchange Hybrid
Entra ID Premium
Microsoft Defender Suite
Microsoft Purview
Microsoft Intune
PowerShell Advanced Scripting
Microsoft Graph API
Teams Voice Administration
SharePoint Advanced Administration
Identity and Access Management
Experience
7–10 years of experience
5+ years in Microsoft 365 administration and engineering
Certifications Preferred
Microsoft 365 Certified: Administrator Expert
Microsoft Certified: Security Administrator Associate
Microsoft Certified: Messaging Administrator Associate
Key Responsibilities
1. Enhance operational systems to facilitate improved management reporting, streamline information flow, optimize business processes, and support organizational planning.
2. Understand client requirements and accountable in ensuring support team is meeting client expectations.
3. To lead and mentor the project team and ensure transparent communication of project goals.
4. Brining recent ideas and innovation for process development and overall organizational progress.
5. To provide solutions commensurate with the customersâ needs within the ambit of the given environment so as to lead to business results.
Skill Requirements