Account Receivable Specialist
Location: Vadodara, India
Shift time: 5.30 PM to 2.30 AM IST / 8:00 am to 5:00 pm EST

Number of Position: 2

This Position:
We are looking for an Accounts Receivable Analyst to join our team as valued member of our growing Accounts Receivable department. This role will assist in supporting the collections efforts by working with the AR team, customers, and sales directly.
The Accounts Receivable Specialist will have both a day-to-day and ongoing impact on financial transactions, keeping us up to date, on time and on valuable terms with our valued customers.

You’ll be part of a high-performing team where you can contribute and grow.
We are a group of bright, motivated, and kind people who believe in autonomy and taking initiative.
We encourage everyone to be authentic and seek to build and celebrate diverse teams
You will be proud to work at Viking Cloud and know that your work makes a meaningful impact.

Responsibilities
Run daily bank statements & lockbox reports
Post cash receipts daily to customer accounts
Process one-time and recurring customer credit card payments
Process ACH direct debit payments
Monitor the Aging of multiple entities’ accounts receivable and identify overdue accounts.
Contact customers with overdue accounts and attempt to collect the overdue amount. Escalate to Manager if a payment plan is necessary.




Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.
Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
Update customer accounts based on payment or contact information
Resolve customer issues and complaints concerning invoices.
Submit regular reports on the status of unpaid accounts and any repayment progress.

Requirements:
At least 2 years of previous accounting/administrative processing experience
Experience with MS Office Professional – Excel expertise preferred
Experience with SAP strongly preferred
Experience with Sage Intacct preferred
Salesforce Experience
Good interpersonal skills: ability to effectively interact with a wide variety of people
Must have a professional demeanor and ability to prioritize and work in a fast-paced environment
Patience and stress management
Problem-solving skills
Critical thinking skills
Must be detail oriented with an emphasis on accuracy
Ability to handle sensitive information confidentially
Must be reliable and committed to good attendance and timeliness
Bachelor / Master of Commerce, MBA in Finance is preferred.

📌 Account Receivable Specialist (Vadodara)
🏢 VikingCloud India
📍 Vadodara