We are seeking a dynamic and results-oriented Lead – Qcommerce ( National Key Account Manager) to join & lead the Quick-commerce team. The ideal candidate will be responsible for managing strategic accounts, developing relationships with key stakeholders, and driving revenue growth through effective account management strategies.
Key Responsibilities:
- Responsible for driving Primary & Secondary Sales, Operations, Inventory, pricing, and gross margins for the Channel.
- Develop and maintain solid relationships with national key accounts to ensure customer satisfaction and retention.
- Increase Market share for the brand and at the Category level.
- Identify and pursue new business opportunities within existing accounts and potential clients.
- Collaborate with cross-functional teams to ensure the successful execution of account strategies and initiatives.
- Analyse market trends and competitor activities to inform strategic decision-making.
- Prepare and present comprehensive account plans and performance reports to senior management.
- Negotiate contracts and agreements with key accounts to maximize profitability.
- Monitor account performance metrics and implement improvement strategies as needed.
- Serve as the primary point of contact for all account-related inquiries and issues.
- Ensure to maintain commercial hygiene for the channel. Collection and getting the timely reco done between Qcom & company through stakeholders.
Requirement :
- Master's degree in Business Administration, Marketing, or a related field; MBA highly preferred.
- Min 5- 10 Years of Experience in E-commerce, Should have min 2 years exp in Q-commerce (Managing Blinkit /Zepto /Instamart/Big Basket).
- Proven experience in key account management, preferably within the Q-commerce or retail sector.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent negotiation and communication skills, both written and verbal.
- Demonstrated ability to build and maintain relationships at all levels of an organization.
- Proficiency in Excel, and PowerPoint presentations.
- Willingness to travel as required.
- Can be from FMCG, Textile, General Merchandise, Home decor, Luggage industry etc.