Customer Care Executive (India)

Customer Care Executive (India)

03 Aug
|
Neuberg Diagnostics
|
India

03 Aug

Neuberg Diagnostics

India

1. Accessioning of samples for testing

2. Maintaining accuracy of entered data by checking and rechecking source document or the database

3. Attending phone calls of patients and coordinators of credit organizations

4. Handling queries related to samples received for analysis in a timely & professional manner

5. To provide correct information pertaining to laboratory services.

6. To check and settle payments received through various payment modes (cash/cheque/Online)

7. Submitting daily payment reports to the finance personnel

8. Follow up with patients / Lab coordinators for outstanding payments

9. Checking & attending email queries

10. To maintain the integrity and confidentiality of all the medical records (no information will be shared or discussed without prior permission of the Doctor and the Reporting Manager)

11. Any other duties assigned by the reporting manager and consultants.

Pay: ₹9,786.99 - ₹28,219.86 per month

Advantages:

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Care Executive (India)
🏢 Neuberg Diagnostics
📍 India

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