Technical Support Engineers (India)

Technical Support Engineers (India)

03 Aug
|
ManageEngine
|
India

03 Aug

ManageEngine

India

- Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).

- Build a rapport with customers with explicit and confident communication.

- Focus on customer satisfaction and first-time-resolution.

- Engage with the technical team to provide faster resolutions to technical issues.

- Work closely with the technical content team to identify gaps in the help module.

- Should be willing to work night shifts.

Please note that we have requirements for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.

Job Information

- Country India
- Industry Technology
- Job Type Full time

📌 Technical Support Engineers (India)
🏢 ManageEngine
📍 India

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