Job Summary:
The Management Representative is responsible for establishing, implementing, maintaining, and improving the Quality Management System (QMS) in accordance with ISO 9001:2015 requirements.
Key Responsibilities:
- Maintain and monitor the Quality Management System (QMS).
- Ensure compliance with ISO 9001:2015 requirements.
- Coordinate internal and external quality audits.
- Prepare and maintain quality-related documents and records.
- Report QMS performance to top management.
- Monitor corrective and preventive actions (CAPA).
- Conduct management review meetings and follow-up actions.
- Provide quality awareness and training to employees.
- Ensure customer complaints are investigated and resolved.
- Drive continuous improvement initiatives across departments
Required Skills:
- Knowledge of ISO 9001:2015 standards.
- Robust documentation and record-keeping skills.
- Internal auditing skills.
- Problem-solving and analytical abilities.
- Good communication and leadership skills.
- Proficiency in MS Office and report preparation.