IsGoingOnline is a technology-driven product digitization company helping businesses create high-quality digital product content through AI-assisted imaging and automation. We are building cutting-edge solutions that simplify product digitization while delivering exceptional quality and speed.
Role Summary
We are looking for an experienced Operations Manager to lead our day-to-day operations and ensure seamless execution of client projects. The ideal candidate will drive operational excellence, improve productivity, manage cross-functional teams, and ensure timely delivery without compromising quality.
Key Responsibilities
- Lead and manage daily business operations.
- Plan, monitor, and optimize project execution.
- Manage Processing, Quality Control, Client Coordination, and Administrative functions.
- Monitor productivity, turnaround time, and quality metrics.
- Develop and improve operational SOPs and workflows.
- Identify bottlenecks and implement process improvements.
- Ensure timely delivery of all client projects.
- Prepare operational reports and performance dashboards.
- Manage departmental budgets and operational resources.
- Participate in recruitment, onboarding, performance reviews, and team development.
- Collaborate with Business Development and Technology teams to improve customer experience.
Qualifications
- Bachelor's degree in any discipline.
- Minimum 2 years of experience in Operations or Process Management.
- Strong leadership and people management skills.
- Excellent planning and organizational abilities.
- Positive analytical and problem-solving skills.
- Proficiency in Microsoft Excel and business reporting.
What We Offer
- Performance incentives
- Annual appraisal
- Paid leave
- Learning and development opportunities
- Opportunity to grow with a fast-growing technology company
Location: Kochi (On-site)
Employment Type: Full-time / Contract
Probation: 3 Months
Pay: ₹25,000.00 - ₹40,000.00 per month
Work Location: In person
📌 Assistant Operations Manager (India)
🏢 Isgoingonline
📍 India
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