Customer Support Executive (Telecaller)

Samriddhi Reiki Foundation is expanding its team and is looking for a motivated and enthusiastic Customer Support Executive (Telecaller). This role is ideal for individuals with excellent communication skills who enjoy interacting with people and delivering exceptional customer service.

Job Role

As a Telecaller Executive, you will be responsible for communicating with prospective customers, handling inquiries, providing information about our programs and services, and ensuring timely follow-ups to maintain a positive customer experience.

Key Responsibilities

- Make and receive calls in a professional manner.
- Assist customers by providing accurate information about our courses and services.
- Follow up with inquiries and maintain regular communication with interested candidates.
- Schedule appointments and update customer information.
- Respond to customer queries via phone and WhatsApp.
- Maintain daily call reports and customer records.
- Work closely with the team to achieve business goals.

Eligibility

- Excellent spoken English is mandatory.
- Good communication skills in Hindi and/or Punjabi.
- Basic knowledge of MS Office, Email,



and WhatsApp.
- Strong interpersonal and communication skills.
- Positive attitude with a willingness to learn.
- Freshers as well as experienced candidates are encouraged to apply.

Employment Details

Office Location: 6325, Block G, GMADA Aerocity, Sahibzada Ajit Singh Nagar (Mohali), Punjab – 140306

Working Hours: 10:00 AM – 6:00 PM

Weekly Off: Monday

Salary: Starting from ₹15,000 per month + Attractive Performance Incentives

Employment Type: Full-Time

Why Join Us?

- Competitive salary with attractive incentives.
- Professional and supportive work culture.
- Learning and career advancement opportunities.
- Comprehensive on-the-job training.
- Immediate joining for selected candidates.

Contact Information

Phone: +91-XXXXXXXXXX

Email: [email protected]

Apply now and take the next step in your career with Samriddhi Reiki Foundation.

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Paid sick time
- Paid time off

Work Location: In person

📌 Customer Support Executive (Telecaller) (India)
🏢 Samriddhi Reiki Foundation
📍 India