- Guest Services & Interaction: Welcoming guests, handling check-ins/check-outs, and managing room assignments.
- Reservations Management: Processing bookings, cancellations, and modifications using Property Management Systems (PMS).
- Communication & Inquiries: Answering phone calls, emails, and in-person queries efficiently.
- Cashiering & Financials: Processing payments, managing cash floats, and posting charges to guest accounts.
- Operational Coordination: Acting as a liaison with housekeeping and maintenance to ensure room readiness and maintenance requests.
- Problem Resolution: Addressing guest complaints or issues promptly and professionally to ensure satisfaction.
Pay: From ₹12,000.00 per month
Perks:
- Food provided
Work Location: In person
📌 Front Office Associate (India)
🏢 Hotel 3 Leaves
📍 India
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