- Manage the pre sales representatives team
- Set and track sales targets for your team
- Suggest and implement improvements in the sales administration process
- Coordinate department projects to meet deadlines
- Report on sales metrics and suggest improvements
- Prepare monthly, quarterly and annual sales forecasts
- Use customer feedback to generate ideas about new features or products
- Research and discover methods to increase customer engagement
- Ensure sales,
finance and legal policies and procedures are met
- Build an open-communication environment for your team
- Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
- Proven work experience as an Inside sales team leader.
- Hands on experience with CRM software and MS Excel
- In-depth understanding of the sales administration process
- Excellent interpersonal and team management skills
- Robust analytical and organizational skills
- Audit to be done for pitch modification and improvements
- The candidate should have excellent communication skills both written and verbal
- The candidate should be a problem solver and should be able to coordinate with multiple stakeholders
- The candidate should be able to resolve conflicts with the customer
- The candidate should be a team player
- Should also have expert knowledge of tools like google sheets and MS excel
- Extensive experience in gathering and interpreting customer experience information. Solid knowledge of online customer engagement platforms and channels
- Proficiency in MS Office
📌 Team Leader- LRM (India)
🏢 Solar Square
📍 India
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