INTERNATIONAL LOGISTICS CUSTOMER SERVICE EXECUTIVE

Should be comfortable in NIGHT & ROTATIONAL SHIFTS.

!! Onsite !! In-person interview only !!

About Amar infogrid:

We offer operation support to an asset-based logistic company dealing with interstate transportation, storage, warehousing and freight needs in Canada & US. We offer different services including customer service, backend work, accounts.

You will be a part of a 20-member team. You are required to build and sustain a strong & reliable relationship with the clients with your proactive communication and close coordination with other teams.

Responsibilities and Duties:

- CCE will be responsible for Tracing shipments.
- Customer Service Representative will Provide constant visibility to client on their shipments.
- Customer Queries: Handle customer inquiries and resolve issues promptly to ensure customer satisfaction.
- Communicate with clients on email/phone and keep them updated on the pick ups and deliveries.
- Coordinate with dispatch for accurate delivery ETA s and keep informed on truck availability.
- CSR is responsible to compile shipment reports for premium clients.
- Communicating and securing approval of any accessory charges that may accrue on the shipments.
- Coordinate with shipping lines, freight forwarders,



and clearing agents for smooth shipment execution.

Qualifications and Skills:

- Graduate and above with valid experience may apply.
- Fluency in English. No Mother Tongue Influence.
- Proficient with MS- Excel, Outlook.
- Should have typing speed of 35 words/minute.
- Age should be between 24 to 40 years
- Should be comfortable working in Night & Rotational shift
- Min. 1 year experience is required.

Perk & Benefits :

1. Training provided

2. Family Medical Health Insurance

3. Accidental Insurance.

4. Night / Rotational Shifts.

5. Cab for Night shifts in Mohali & Kharar Sunny enclave location ( For Females )

6. 5 or 6 days week.

Job Type: Full-time

Salary: Rs. 21,000 to Rs. 35,000/- month

Speak with the employer : +91-XXXXXXXXXX / 73470 13045

Job Types: Full-time, Permanent

Pay: ₹21,000.00 - ₹35,000.00 per month

Perks:

- Health insurance
- Life insurance

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

- What is your age? (Candidates aged between 24 to 40 only shall apply)

Experience:

- working: 1 year (Preferred)

Shift availability:

- Night Shift (Required)

Work Location: In person

📌 International Customer Care Executive (India)
🏢 Amar infogrid innovations
📍 India