The Clinical Manager acts as a bridge between frontline clinical operations (DMOs) and medical administration, ensuring safe, compliant, effective, and coordinated patient care delivery in line with NABH and JCI standards.
Key Responsibilities
1. Clinical Operations Oversight
· Supervise and coordinate DMO activities ensuring continuity of care during shifts, handovers, and inter-departmental transfers.
· Act as the first escalation point for clinical operational issues.
2. Patient Safety & Quality
· Participate in incident reporting, RCA, and CAPA implementation.
· Support clinical audits, mortality & morbidity meetings.
3. Documentation & Medical Records
· Ensure completeness and timeliness of clinical notes, consent forms and discharge summaries and death summaries & MLC documentation
· Coordinate with Medical Records Department (MRD) for compliance.