About the Role

We’re looking for a confident, target-driven Telesales Agent to drive customer acquisition and revenue. You will engage with potential and existing customers, understand their needs, and convert conversations into successful sales while ensuring a high-quality and compliant customer experience.

Key Responsibilities

- Make outbound and inbound calls to promote products, offers, and campaigns.
- Convert leads into customers through effective pitching and objection handling.
- Clearly explain fintech products (wallets, deposits, withdrawals) and iGaming offerings (bonuses, gameplay, account setup).
- Follow up on leads from marketing campaigns, referrals, and existing customer base.
- Identify and engage high-value/VIP customers, providing personalized service and offers to drive retention and repeat activity.
- Build and manage relationships with VIP customers, ensuring a premium and seamless experience.
- Maintain accurate call and lead records in CRM systems.
- Consistently meet or exceed daily, weekly, and monthly sales targets.
- Ensure all interactions adhere to compliance and responsible usage guidelines.
- Build strong customer relationships through clear, honest, and solution-oriented communication.
- Stay updated on product features, promotions, and competitor offerings.

Key Requirements





- 5 years of telesales / inside sales experience (BPO, fintech preferred).
- Strong command of English and Hindi (mandatory for effective sales conversations).
- Proven ability to meet or exceed sales targets.
- Robust communication, persuasion, and negotiation skills.
- Ability to handle objections and close deals confidently.
- Good understanding of digital products or willingness to learn quickly.
- Basic computer skills and familiarity with CRM tools and MS Office.
- Willingness to work in rotational shifts, including late night shifts, as per business requirements.

What We’re Looking For

- Target-oriented and self-motivated individuals.
- High energy, resilience, and a positive attitude.

Pay: ₹8,814.61 - ₹29,139.56 per month

Application Question(s):

- Do you have at least 5 years of experience in telesales, inside sales, BPO sales, fintech sales roles with regular sales targets?
- Have you consistently met or exceeded monthly sales targets and converted leads into paying customers through outbound or inbound calling?
- Are you comfortable working rotational shifts, including late-night shifts, and conducting sales conversations in both English and Hindi?

Work Location: Remote

📌 Telesales Executive (India)
🏢 TNW Optimal Innovation
📍 India