Senior Telecalling Officer (India)

Senior Telecalling Officer (India)

03 Aug
|
Tourmax Destination Management
|
India

03 Aug

Tourmax Destination Management

India

Senior Tele Caller Executive

Location: TOURMAX Destination Management Pvt. Ltd., Cochin Office

TOURMAX Destination Management Pvt. Ltd. is looking for an experienced and enthusiastic Senior Tele Caller Executive to join our Cochin Office. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to convert travel inquiries into successful bookings.

Key Responsibilities

- Make outbound calls to prospective customers and generate qualified leads.
- Handle inbound travel inquiries and provide information on domestic and international tour packages.
- Follow up with existing leads and convert them into confirmed bookings.
- Build and maintain robust customer relationships.
- Achieve monthly sales and conversion targets.
- Coordinate with the sales and operations team for smooth booking processes.
- Maintain accurate records of customer interactions and follow-ups in the CRM.
- Guide and support junior tele callers in achieving team objectives.

Eligibility

- Minimum 2 years of experience in telecalling, telesales,



customer support, or travel sales.
- Experience in the travel and tourism industry will be an added advantage.
- Strong communication, persuasion, and negotiation skills.
- Ability to work with sales targets and deadlines.
- Basic computer knowledge and familiarity with CRM systems.
- Any degree is preferred. Candidates with relevant experience may apply regardless of educational qualification.

What We Offer

- Attractive salary with performance-based incentives.
- Monthly and annual performance rewards.
- Career growth opportunities.
- Professional training and a supportive work environment.

Job Location: Cochin, Kerala

Join TOURMAX and help customers plan memorable travel experiences while building a successful career in the travel industry.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Senior Telecalling Officer (India)
🏢 Tourmax Destination Management
📍 India

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