- Experience in Enterprise Service Management practice in a GBS set-up or expertise in deployment of the IT Service Management framework
- Prior Shared Services/GBS experience, working in a complex and matrix organization, driving transformational efforts
- Experience with service management platforms within GBS organizations including design, configuration, development and implementation (ServiceNow, Monday.com)
- Robust marketing, insights, analytical and technical acumen (IT/digital savy)
- 10+ years of experience in program&project; and/or product management
- Understanding of business processes related to Consumer, Marketing & Engagement is preferred
- Exceptional communication skills
- Proficiency in English language
- Ability to build relationships in a virtual environment, work collaboratively and proactively with multi-functional teams
📌 0010_ESM Product Owner (India)
🏢 Recruise
📍 India
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