We are looking for a friendly and customer-focused Customer Care Executive to manage customer interactions in our showroom. The role involves assisting walk-in customers, handling inquiries, and ensuring a smooth and satisfying customer experience.

Key Responsibilities

Customer Interaction

- Greet and assist walk-in customers in a professional and courteous manner
- Understand customer requirements and guide them to suitable products/services
- Provide accurate information about products, pricing, and offers

Customer Support

- Handle customer queries, complaints, and feedback efficiently
- Follow up with customers regarding inquiries, orders, or services
- Maintain positive customer relationships and ensure satisfaction

Sales Support

- Support the sales team in closing deals
- Assist in billing coordination and order processing
- Maintain records of customer interactions and sales details





Showroom Management

- Ensure showroom cleanliness and product display standards
- Keep track of inventory availability and inform relevant teams
- Assist in visual merchandising and promotions

Requirements

- Minimum qualification: Degree (any field)
- Prior experience in customer service or showroom sales preferred
- Strong communication and interpersonal skills
- Basic computer knowledge (MS Office, billing software)
- Presentable personality and customer-oriented approach

Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Paid time off

Experience:

- Customer support: 1 year (Preferred)

Work Location: In person

📌 Customer Care Executive (India)
🏢 Gratis Group of Companies
📍 India