We are looking for an enthusiastic Telecaller to support our sales and service teams by handling customer interactions over phone. The candidate will be responsible for lead generation, follow-ups, and maintaining strong customer relationships in the automobile sector.
Key Responsibilities
- Make outbound calls to potential and existing customers
- Handle inbound inquiries and provide product/service information
- Generate leads and schedule appointments for sales/service teams
- Follow up with customers for feedback and service reminders
- Maintain and update customer databases
- Coordinate with sales and service teams for closures
- Handle customer complaints and escalate when necessary
- Achieve daily/weekly calling and lead generation targets
Key Skills Required
- Valuable communication and interpersonal skills
- Fluency in local language and basic English
- Basic knowledge of automobile sector
- Ability to handle customer queries effectively
- Strong convincing and negotiation skills
- Basic computer knowledge (MS Office, CRM)
- Ability to work under targets and pressure
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Provident Fund