Job Description:

We are looking for Customer Support Executives to join our International Customer Service team. The role involves handling customer interactions through both voice and email channels while ensuring a high level of customer satisfaction.

Preference will be given to candidates residing in or near Thane for convenient commuting.

Key Responsibilities:

- Manage inbound customer interactions via calls and emails
- Address customer concerns promptly and professionally
- Maintain accurate records of customer communications
- Ensure service quality and customer satisfaction standards are met
- Provide a positive customer experience at all times

Eligibility Criteria:

- HSC / Graduate (Any Stream)
- Excellent English communication skills (spoken and written)
- Basic computer proficiency and typing skills
- Previous customer service or BPO experience preferred

Job Details:

- Process: International Customer Service (Voice & Email)
- Working Days:



5 Days Working / DAY Shift
- Work Mode: Hybrid + Office
- Weekly Offs: Rotational
- Shift Timing: Between 9:30 AM and 9:30 PM
- Location: Sunrise Business Park, 8th Floor, 801 ,Wagle Estate, Thane West – 400604

Benefits:

- Health Insurance
- Exposure to International Customer Service Operations
- Career Growth Opportunities

Contact: Call/WhatsApp: +91-XXXXXXXXXX / 92949 39493

Pay: Up to ₹32,000.00 per month

Advantages:

- Health insurance

Experience:

- Inbound voice: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- International voice process: 1 year (Preferred)
- Email Support: 1 year (Preferred)

Language:

- Excellent English (Required)

Location:

- Thane, Maharashtra (Thane, Thane District) (Preferred)

Work Location: In person

📌 Email & Voice Support Executive (India)
🏢 Mihir Infinite Services
📍 India