We are looking for an International BPO Executive to join our team in Rajarhat. In this role, you will interact with international clients and help them with their inquiries and issues.
**Key Responsibilities:**
- **Customer Support:** Provide assistance to customers via phone, email, or chat to resolve their queries efficiently and effectively.
- **Issue Resolution:** Identify customer problems and offer suitable solutions, ensuring that customer satisfaction is maintained.
- **Data Entry:** Accurately enter customer information and feedback into our systems to ensure records are up to date and complete.
- **Sales Support:** Assist in promoting our services and products, contributing to sales objectives by guiding customers through the purchase process.
- **Feedback Collection:** Gather and document customer feedback to help improve our services and enhance the overall client experience.
**Required Skills and Expectations:**
Candidates should have 1 to 4 years of experience in a BPO or customer service role.
A minimum educational qualification of 10th pass is required. Good communication skills in English are essential, as you will engage with international clients. You should be comfortable working in a team and possess a problem-solving attitude. Basic computer skills are necessary to handle data entry tasks effectively. Flexibility in working hours is expected to meet international client needs, along with a commitment to achieving targets and providing excellent service.
- Experience
1 - 4 Years
- No. of Openings
10
- Education
10th Pass
- Role
International BPO Executive
- Industry Type
Call Centre / BPO / ITES / LPO
- Gender
[ Male / Female ]
- Age Limit
19 - 30 Yrs.
- Job Country
India
- Type of Job
Full Time (Night Shift)
- Work Location Type
Work from Office
- Perks include
PF, Travel Allowance (TA), ESI, 5 Working Days, Two-way Cab, Salary on 1st
📌 Looking For International BPO Executive (Newtown)
🏢 DWC Technologies
📍 Newtown
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