Full job description

Objectives of this role

- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
- Handle business-critical IT tasks and system improvements
- Enable faster and smarter business processes and employee productivity
- Research and evaluate emerging technologies, hardware, and software
- Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace

Responsibilities

- Install, configure, and support workstation software, hardware, printers, and phones
- Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
- Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly




- Implement applications and software upgrades and troubleshoot any performance issues
- Train employees in using software and hardware, and provide technical support when needed

Required skills and qualifications

- Two years of experience in IT
- Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools
- Excellent interpersonal skills
- Ability to maintain confidentiality of company information

Preferred skills and qualifications

- Bachelor’s degree (or equivalent) in computer science
- Project management experience
- Professional certification

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement

Work Location: In person

📌 IT Desktop Support Engineer (India)
🏢 New look
📍 India