Roles and Responsibility
Resolve disputes efficiently and effectively through various channels.
Communicate with clients and stakeholders to understand their concerns and provide timely resolutions.
Analyze data and reports to identify trends and areas for improvement in dispute resolution processes.
Collaborate with internal teams to implement process improvements and enhance customer satisfaction.
Develop and maintain robust relationships with clients and external partners.
Stay updated with industry developments and best practices in dispute resolution.
Job Requirements
Graduate or undergraduate degree in any field.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced workplace and meet deadlines.
Solid analytical and problem-solving skills.
Experience in CRM/IT Enabled Services/BPO is an added advantage.
Language proficiency: C2 level.
📌 Dispute Resolution Executive Malad (India)
🏢 TP
📍 India
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