We are looking for an experienced Infrastructure Support Engineer with 8 10 years of relevant experience in enterprise infrastructure administration, virtualization, backup solutions, and production support. The ideal candidate should have robust expertise in VMware, Linux/Windows administration, monitoring tools, and incident management in a 24x7 enterprise workplace.
Key Responsibilities
Administer and manage VMware ESXi infrastructure, virtual machines, clusters, and storage.
Manage enterprise backup and recovery using NetBackup.
Perform Linux and Windows server administration, including installation, configuration, patching, troubleshooting, and performance tuning.
Monitor infrastructure using Nagios and handle alerts through Opsgenie and PagerDuty.
Troubleshoot production issues and ensure high availability of critical systems.
Configure and execute deployment pipelines using Octopus Deploy and Jenkins.
Support Azure cloud infrastructure and assist in cloud operations.
Perform root cause analysis (RCA) and implement preventive measures.
Work closely with cross-functional teams to ensure infrastructure stability and service availability.
Maintain technical documentation and operational procedures.
Participate in shift-based support and handle critical production incidents.
Mandatory Skills
Strong hands-on experience with VMware ESXi administration.
Expertise in NetBackup administration and backup management.
Strong Linux and Windows Server administration experience.
Experience with Nagios monitoring.
Hands-on experience with Opsgenie and PagerDuty for incident management.
Excellent troubleshooting and problem-solving skills.
Positive communication and stakeholder management skills.
Valuable to Have
Experience with Octopus Deploy.
Jenkins pipeline configuration and execution.
Microsoft Azure administration and support.
Automation and scripting knowledge (PowerShell/Bash) is an added advantage.
Interview Process
Internal Screening
Two Client Interview Rounds
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.