About Client:

A leading US Retirement service organization

Responsibilities:

- Develop, Maintain and Revise daily production reports, SLA and Metrics in the Compliance function.
- Plan and organize workflows in order to meet operational service commitments.
- Develop qualified relationships with internal teams to help support our teams and our clients.
- Develop staffing strategies for appropriate allocation of resources to meet business needs and operational service commitments/objectives.
- Work with peers in the senior management team to identify global issues and opportunities for improvement, make recommendations for
- Motivate, lead, and support leadership team and associates to provide excellent associate direction.
- Establish and manage team deliverables, ensuring that quality and production service level objectives are consistently met or exceeded.




- Responsible for providing leadership and staff with constant feedback on performance and areas of improvement; this includes conducting annual performance reviews.
- Escalate awareness broad across appropriate teams issues requiring resolution; partner with internal departments to deliver timely resolution.
- Actively seek out ways to improve associate satisfaction and deliver results.

Requirements:

- Bachelors degree in business administration, Management, Finance or equivalent work experience
- At least 10 years experience in the financial or retirement services industry or comparable experience and more than 5 years in the leadership team managing the Compliance function
- Should be well versed with Software like Relius / Datair / FT Williams
- Location: Hyderabad

📌 Director-Compliance, US Retirement (India)
🏢 Saaki Argus And Averil Consulting
📍 India