Role: Relationship Manager
Job Type: Fulltime
Location: Work from Mohali - Office
About Fitelo:
We are Fitelo, your No.1 app for weight loss, diet planning, and better overall well-being. We re dedicated to giving you the very best of health and lifestyle from the comfort of your home or office Every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settle for positive enough. Every day we get up, invent, adapt, improvise, find recent ways to collaborate, and do the unexpected. Were a team of health care experts from doctors to dieticians tofitness coaches helping people to achieve their fitness goals.
About the role:
We are looking for a relationship manager to build and preserve trusting relationships with our customers. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and robust problem-solving skills.
Ideal candidate will have:
Experience as a client relationship manager
Knowledge of customer relationship management (CRM)
practices
Experience in sales or customer service is preferred
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset
Specifically, this role will involve:
Serving customer by providing service information and resolving service problems
Attracting potential customers by answering service questions
Maintaining customer records by updating clients information
Resolving service problems by clarifying the customer s complaint, determining the cause of the problem, explaining the best solution to solve the problem and following up to ensure resolution
Contributing to team effort by accomplishing related results as needed
Gaining solid knowledge of competitors
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.