Technical Service Representative Chennai (India)

Technical Service Representative Chennai (India)

02 Aug
|
Knorr Bremse India
|
India

02 Aug

Knorr Bremse India

India

Field Service Engineer

Experience: 3 to 7 years

Major Objective/ Role of Position:

Post tender activity i.E. follows up & discussion with Stores, Finance and Technical officials of Indian Railway

Main Tasks:
Installation, commissioning & testing of supplies.
Preparing joint inspection report & Inspection check sheet.
Onsite warranty repair & testing of DV & other KB products.
Communicate with customer for MA/DP.
Payment collection.
Submission of SD money.
Timely execution of PO.
Submission of BQ to generate the spare business.

Professional Competency Required:
Familiarity with Railway product / business
Valuable working knowledge on MS office tools especially Excel & Power Point

Handling of AMC proposal, PO & Invoice.





Social Competency Required:
Customer Orientation – Understand Customer need & respond well in time with the status & progress update
Valuable communication skills – Comprehends properly & present information in logical manner with the focus on key issues
Proper presentation & etiquettes
Good negotiation skills
Positive Interpersonal skills
Reliability – Excellence in Planning & Execution for performance
Good analytical ability – Comprehends data, use advanced tools for analysis & concludes for definite action

📌 Technical Service Representative Chennai (India)
🏢 Knorr Bremse India
📍 India

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