Job Description

Job Requirements

About the Role

Territory Manager – Personal Loan (Partner Business) is responsible for sourcing personal loans through market channels such as DSAs (Direct Selling Agents), DSTs (Direct Sales Teams), Connectors, and existing partners. The role involves building and managing a high-quality loan portfolio while leading a team and maintaining robust relationships with channel partners.

The incumbent must ensure compliance with internal policies and regulatory guidelines, balancing sales effectiveness with risk management to contribute to the bank's broader objectives.

Key Responsibilities

Primary Responsibilities
Source personal loan business from market channels including DSAs, DSTs, Connectors, and existing partners.
Build and maintain a high-quality loan portfolio by minimizing delinquencies and rejections.
Stay updated on retail asset products, operational processes, and current market trends.
Identify evolving market dynamics and develop channels to acquire current business.




Deliver high-quality customer service across all touchpoints.

Secondary Responsibilities
Recommend process and policy improvements within the Retail Banking function to enhance operational efficiency and service quality.
Foster collaboration and effective communication across teams and stakeholders.
Ensure strict adherence to organizational policies and regulatory guidelines.

What We Are Looking For

Education
Graduate in any discipline (mandatory)

Experience
3 years of experience in personal loans, specifically in connector/channel business

Skills and Attributes
Robust understanding of retail lending products and market practices
Proven ability to manage and grow channel partnerships
Excellent communication and relationship management skills
Ability to lead teams and drive performance
Customer-centric mindset with a focus on quality and compliance

📌 Territory Manager Personal Loan Partner Business Kolkata
🏢 IDFC
📍 Kolkata