Job Description Operations Support Executive (OSE)
Summary:
Support day-to-day store operations, ensure process compliance, coordinate with stakeholders, and drive operational excellence. Candidates with basic sales experience are preferred. Operations Management
• Support daily operations across assigned stores.
• Ensure adherence to SOPs and company policies.
• Monitor store performance and compliance.
• Coordinate with store teams and Brand Promoters. • Track attendance, productivity, and performance.
• Conduct regular store visits. Sales & Business Support
• Assist Brand Promoters in achieving targets.
• Support customer engagement and lead generation.
• Guide teams on objection handling and negotiation.
• Improve conversions and business performance. Reporting & Coordination
• Maintain operational reports.
• Coordinate on manpower and store requirements.
• Highlight operational gaps and corrective actions.
Desired Candidate Profile
• Graduate in any discipline.
• 1–3 years of experience in operations or sales support.
• Valuable communication and stakeholder management skills.
• Willingness to travel.
• Knowledge of MS Excel and reporting.
Key Skills Operations Management, Retail Operations, Sales Support, Team Coordination, Customer Handling, Process Compliance, Reporting & Analysis, Problem Solving, Communication Skills. Preferred Experience Candidates with a mix of operations and sales experience.