The Site Manager will be responsible for end-to-end management of assigned food service sites, ensuring smooth operations, quality service delivery, client satisfaction, and team management. The role requires robust operational control, adherence to food safety standards, and the ability to manage on-ground challenges effectively.
Key Responsibilities:
Oversee daily operations of the assigned site (cafeteria / corporate dining / cloud kitchen)
Ensure timely and high-quality food service as per company standards
Manage and supervise kitchen and service staff, including attendance, scheduling, and performance
Maintain strict adherence to food safety, hygiene, and compliance standards (FSSAI, audits, etc.)
Coordinate with procurement and stores for inventory planning and stock control
Monitor food cost, wastage, and overall site profitability
Act as the primary point of contact for client coordination and issue resolution
Handle customer feedback and ensure high satisfaction levels
Ensure proper maintenance of equipment and coordinate with maintenance teams
Prepare daily/weekly reports (MIS, consumption, wastage, attendance, etc.)
Implement SOPs and ensure operational discipline across the site
Required Skills & Qualifications:
Bachelor’s degree in Hotel Management, Hospitality, or related field
3–6 years of experience in F&B; operations, preferably in corporate catering / cloud kitchens
Robust leadership and team management skills
Valuable understanding of kitchen operations and service standards
Knowledge of food safety and hygiene compliance
Ability to handle client interactions professionally
Problem-solving and decision-making skills
Preferred Qualifications:
Experience in managing multiple outlets or large-volume sites
Familiarity with MIS reporting and cost control
Exposure to audits and compliance processes
Key Competencies:
Leadership and ownership
Operational excellence
Client management
Cost control mindset
Time and people management
📌 Site Manager Bengaluru
🏢 Food Whisperer
📍 Bengaluru
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