Purpose of the Role:

To ensure product and process quality by monitoring manufacturing operations, resolving quality issues, driving continuous improvement initiatives, implementing quality systems, and ensuring compliance with customer and organizational requirements.

Key Responsibilities
Daily Quality Operations
Conduct Daily Review Meetings (DRM) and ensure timely resolution of quality-related issues.
Participate in daily complaint review meetings and drive CAPA implementation.
Coordinate with cross-functional teams to support continual improvement activities.

Process Quality Control
Monitor manufacturing processes to ensure compliance with quality standards and specifications.
Control and maintain critical process parameters in special processes.
Review, analyze, and disposition non-conforming products/materials in quarantine areas.

Customer Quality Management
Investigate customer complaints and implement corrective and preventive actions.
Ensure customer complaints are closed within committed timelines.
Support customer quality improvement initiatives and reliability enhancement programs.

Audit & Compliance
Conduct sustenance audits using standard check sheets.
Perform product and process audits as per DQM requirements and maintain audit records.




Support special process audits and achieve targeted audit performance scores.
Ensure compliance with QMS procedures, standards, and regulatory requirements.

Continuous Improvement & Risk Management
Facilitate Quality Control Circle (QCC) activities and improvement projects.
Participate in PFMEA reviews to identify and mitigate process risks.
Conduct daily CFT/SIT project reviews and track action item closure.
Support team review meetings and ensure timely completion of assigned actions.

Training & Development
Conduct On-the-Job Training (OJT) for trainees and shop-floor personnel.
Promote quality awareness, problem-solving skills, and process discipline among team members.

Workplace Excellence
Support implementation and sustenance of 5S practices in QA work areas.
Ensure adherence to standard operating procedures and quality best practices.

Required Competencies
Quality Management Systems (ISO 9001 / IATF 16949)
PFMEA, 8D, CAPA, Root Cause Analysis
Process & Product Auditing
Problem Solving Techniques
Statistical Quality Control Tools
Customer Complaint Handling
Process Improvement Methodologies
Communication and Team Coordination Skills

📌 Team Member In Process Quality Tamil Nadu
🏢 Lakshmi Machine Works (LMW)
📍 Tamil Nadu