a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

Key Responsibilities

Business Development
Acquire recent customers for SPBL products through direct sourcing, channel partners, referrals, and market leads.
Achieve monthly and annual business disbursement targets.
Build and maintain robust relationships with customers, DSAs, builders, and business associates.

Portfolio Management
Manage and grow the existing customer portfolio.
Ensure portfolio profitability and cross-sell relevant financial products.
Monitor customer repayment behavior and support collection efforts when required.

Credit & Compliance
Conduct customer profiling and preliminary credit assessment.
Ensure proper documentation and adherence to credit policies.
Coordinate with Credit, Operations, Legal, and Technical teams for timely loan processing.

Customer Relationship Management
Provide end-to-end customer support from lead generation to loan disbursement.




Address customer queries and ensure high service standards.
Maintain long-term relationships to generate repeat business and referrals.

Market Intelligence
Monitor competitor activities, pricing, and market trends.
Identify recent business opportunities within the assigned geography.

Key Performance Indicators (KPIs)
Loan sourcing and disbursement volumes
Revenue and profitability
Portfolio quality (delinquency/NPA levels)
Customer acquisition and retention
Cross-sell achievement
Compliance and audit adherence

Qualification
Graduate in any discipline (MBA preferred).
38 years of experience in LAP, Mortgage, SME Lending, or Business Loans.

Skills Required
Sales and relationship management
Credit assessment knowledge
Negotiation and communication skills
Market development and networking
Customer-centric approach
MS Excel and reporting skills

📌 Regional Business Manager Karnataka
🏢 Chola
📍 Karnataka