Orchids The International School is looking for a agile and result-oriented Parent Relationship Manager (PRM) for its Panathur Branch, Bengaluru. The ideal candidate will be responsible for counselling prospective parents, converting enquiries into admissions, managing the complete admission lifecycle, and delivering an exceptional parent experience while achieving admission targets.
Key Responsibilities
Counsel prospective parents regarding the school's curriculum, facilities, fee structure, and academic offerings.
Handle walk-in, telephonic, online, and referral enquiries.
Conduct engaging campus tours and provide detailed information about the school.
Convert enquiries into admissions through effective counselling and regular follow-ups.
Maintain and update lead information in the CRM system.
Coordinate with academic and operations teams for a seamless admission process.
Build solid relationships with prospective and existing parents.
Participate in admission drives, events, and promotional activities.
Ensure timely collection and verification of admission documents.
Achieve monthly admission and revenue targets.
Candidate Profile
Graduate in any discipline.
Experience in Admissions, Counselling, Sales, Business Development, BFSI, Education, Retail, Hospitality, or Customer Relationship Management.
Excellent communication and interpersonal skills.
Solid persuasion and negotiation abilities.
Customer-focused with a target-driven mindset.
Comfortable working on weekends during the admission season.
Required Skills
Admissions Counselling
Parent Counselling
Sales & Business Development
Lead Generation
Lead Conversion
CRM Management
Customer Relationship Management
Communication Skills
Negotiation
MS Excel
Job Details
Role: Parent Relationship Manager (Admissions)
Department: Sales & Business Development
Industry: Education / EdTech
Employment Type: Full-Time
Work Location: Panathur, Bengaluru
Salary: Best in the industry + Performance Incentives