We are on the lookout for a creative Sr Engineer - Customer Service operations to join our passionate team at Tata Communications Ltd in Mumbai.
Growing your career as a Full Time Sr Engineer - Customer Service operations is a fantastic opportunity to develop practical skills.
If you are strong in planning, teamwork and have the right experience for the job, then apply for the position of Sr Engineer - Customer Service operations at Tata Communications Ltd today!
Job description
Sr Engineer - Customer Service operations ustomer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No.
of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills Job Segment Operations Manager, Engineer, Operations, Engineering, Customer Service
Job Function
BPO / Customer Care / ITES / KPO / Telecaller
Key Skill
issue resolution , customer service , customer queries , customer service operations , communication skills
Perks of working as a Sr Engineer - Customer Service operations in Mumbai: